The Albemarle County Emergency Relief Program (ACERP) is intended to assist eligible clients with utility disconnections and avoid eviction. The program is designed to meet a household's emergency rent or utility needs when no other financial resources are available or in tandem with other community providers.

ACERP APPLICATIONS:

• Paper applications are available at Albemarle County's Department of Social Service's front desk
• Request an application by emailing ACERP@Albemarle.org.
• Download the application: ACERP Application English Version, ACERP Application Spanish version
• Apply using the electronic application: ACERP Application - Online & Mobile Access
• Schedule an appointment to complete an ACERP application in-person by emailing ACERP@Albemarle.org or by calling 434-972-4010, ext. 6.

Important Notes:

1. The required notice (Disconnection notice, 5-day Pay or Quit notice, or Eviction notice) must be submitted with the application and can be emailed to ACERP@albemarle.org
2. Applications must be completed entirely, leaving no required information blank – Incomplete applications will cause a delay in determining eligibility for assistance.
3. Applications may not be completed over the phone.

To be eligible, the applicant must be an Albemarle County resident and have a current eviction notice, 5-Day Pay or Quit notice, or utility disconnection notice. Applicants must also meet one of the following eligibility criteria:

• Have a household member who is medically vulnerable (medical documentation required)
• Have a household member under the age of 6 (age verification documentation may be required)
• Have a household member who is currently:
  • Working with at least one or more Child Welfare or Adult Services programs
  • Receiving benefits from a state-funded program
  • Receiving Housing Assistance 

   

Authorized payments are made to vendors only; payments are not made in a client's name. 

For additional information, email ACERP@Albemarle.org or call 434-972-4010, ext. 6.

Financial assistance is based on the availability of funds.