Community Connect is a free, secure platform designed to help first responders arrive at your home fully prepared when every second counts. By creating a household profile, you can share important information that could make a real difference during an emergency. This might include details about family members with medical conditions or mobility challenges, where your pets are typically located, and the location of utility shutoffs, entrances, and exits. You can also include any other information that would help first responders protect your family and property.

You control how much information you share about your household and only provide what feels right for you. Your information stays secure at all times. It is only accessible to verified first responders, documented whenever it is viewed, and available instantly when an emergency call comes in for your address.

 

Emergencies are stressful and chaotic. Having accurate information ready for first responders can:

• Save precious minutes when it matters most
• Prevent unnecessary damage to your home
• Ensure the needs of your family, pets, or property are met right away
• Give you peace of mind knowing responders have the full picture before they arrive

Getting started only takes a few minutes:

1. Visit Community Connect and select either Residents or Business Owners.
2. Provide your email address, phone number, and home address to get started.
3. Log in and fill out important information about your household.

Update your profile anytime so responders always have the latest details.

Are you a resident of the City of Charlottesville? Sign up for their Community Connect here.