Elevator Operations Request Form

Requests for an Elevator Operations Certificate must be submitted online through the online portal. To submit a request, access the Elevator Operations Certificate Application here.

How to Apply for an Elevator Operations Certificate

1. Open the Civic Access Portal.
2. Sign in to an existing account. If an account has not been created, select Register to create a new account.
3. Select Apply from the main menu.
4. Select Elevator Operations Certificate from the list of application types.
5. Enter the requested property and elevator information.
6. Upload any required documents.
7. Review the application to confirm the information is correct.
8. Select Submit to complete the application.

After the application is submitted, staff will review the information. If payment is required, an invoice notification will be sent by email. Payment must be submitted through Civic Access before the certificate can be processed.