Public Safety

 Strategic Challenges Fact Sheet

June 2008


Strategic Challenge - Emergency response




The Comprehensive Plan establishes a 5 minute police response time 85% of the time in designated development areas.


         The average Response Time for Emergency Calls for Service in Development Areas in 2007 is 7.9 Minutes.


         Forty-one percent of Emergency calls for service in the development areas are responded to within 5 minutes or less.




Per the Community Facilities Chapter of the Land Use Section of the County’s Comprehensive Plan, the County’s Fire/Rescue response time goal is to “achieve an average response time (how long it takes once the call is dispatched from ECC until a fire apparatus arrives on scene) to fire emergency calls of five minutes or less in the Development Areas and thirteen minutes or less in the Rural Areas and to achieve an average response time (from time the call is dispatched from ECC to time an EMS staffed vehicle arrives on-scene) to rescue emergency calls of four minutes or less in the Development Areas and thirteen minutes or less in the Rural Areas.”



Emergency Communications Center (ECC)


The Regional ECC Center is challenged to keep up with changing technology, increase efficiency of call handling and dispatch and recruit and retain quality personnel. The Center has set specific call handling standards for Priority 1 Police calls and all EMS and Fire calls.




Department of Social Services (ACDSS)









o       In July 2007, there were 53 active cases open as Child Protective Services investigations and on-going cases.


o       In FY 07, ACDSS provided a timely response to Child Protective Service referrals in accordance with ACDSS’s response goal, which exceeds state and federal requirements.


o       For FY 08 YTD, ACDSS averages 62 family assessments and investigations per month.


o       From July 07 to April 08, there was a 17% increase in family assessments and investigations and a 14% increase in ongoing cases as compared to the same time period in FY 07.


Strategic Challenge – Prevention




·        Prevent crime


o       Part 1 crimes (felonies) increased 22% between FY 2004 and FY 2007.


o       Burglaries increased 50% between FY 2004 and FY 2007.


·        Prevent traffic accidents and deaths


o       There were nearly 3,000 auto accidents and 18 traffic fatalities on county roads in FY 2007. The number of crashes per year has increased 13.5% from 2000 to 2007.


o       Less than 35% of commercial motor vehicles stopped by the Police Department   were in compliance with commercial vehicle safety laws in 2007.



·        Prevent fires

·        There were 49 structure fires in FY06 and 64 in FY07, an increase of 31%

Department of Social Services



o       ACDSS is responsible for investigating all reports of abuse, neglect, and/or exploitation in institutional settings in the County. These include assisted living facilities, mental health/mental retardation facilities and mental health/mental retardation group homes, and nursing facilities.  Adult Protective Services incidents in institutional facilities reported in FY 07 included:


Assisted living facilities                                              28

Mental health/Mental retardation facilities      1

Mental health/Mental retardation group homes      3

Nursing facilities                                                        110


Additional facilities are anticipated to open in Albemarle County in the near future, which is expected to increase ACDSS’s workload.


o       According to the 2000 census, 11.4% of Albemarle County citizens are 65 years of age and older.


·        Prevent abuse and/or neglect of children through service provision to families of Albemarle County


o       2000 Census data shows a 33% growth in the number of children and youth age 5-19 between 1990 and 2000.



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