CCAC Two-Year Survey Results


  1. The Crozet Community Advisory Council (CCAC) is an advisory committee that provides assistance to County staff and the Board of Supervisors on civic/community issues related to implementation of the Crozet Master Plan in accordance with established county procedures.



  1. Members will communicate with their constituencies to increase understanding of and support for successful implementation of the Master Plan. 



  1. The membership is broad-based to incorporate a variety of perspectives and ideas and to provide citizens, businesspersons and representatives of active community groups a chance to be engaged and be heard in a constructive and meaningful way.



  1. The CCAC will be a catalyst for effective and efficient Crozet Master Plan implementation.


  1. The CCAC will provide periodic reports to the Board of Supervisors on the status of Crozet Master Plan implementation and CCAC activities, such as:  land use; form of development; business development and activity; services such as fire/rescue, police, schools and libraries; transportation and connections; affordable housing; and community-based activities such as parks and an historic preservation committee.



  1. The CCAC will contribute to public understanding of and support for Master Plan implementation through enhanced communication and collaboration among all Crozet community stakeholders, and will seek to identify, and communicate and collaborate with unrepresented stakeholder groups.



  1. What suggestions do you have for improving the CCAC’s effectiveness in accomplishing its purposes and responsibilities? 


I think it would be helpful if more CCAC members spoke up at meetings.  I think we found out early that not many people wanted to work in between meetings, but I think that members should stay current regarding Crozet issues so that everyone is fairly up to speed on issues being addressed. 

      I answered that I thought the CCAC was only somewhat effective in insuring an effective implementation of the Master Plan, as there is only so much that a citizen advisory committee can do – so much is up to the County and the budget it can put towards improvements in the Crozet area.

    I think it would be good to have some new people on the committee at this time as well.   I am hoping that some of us can re-up with a one year commitment at this time.  It seems a critical time for most of the members to stay on, and see the downtown zoning issues through.   However, I don’t know if I have the commitment to stay for another two years.  I think it is also good to shake up a committee with respect to its members.

      While I think that the ‘enhanced communication among Crozet stakeholders’ is not exactly what I had hoped, I do think that lately Crozetians are understanding that they can come to this committee to add their input to Master Plan implementation issues that are affecting them. 



Need better dialog and inter-action with whole community.  Perhaps a newsletter would help, or regular column in Crozet Gazette. With copies of Minutes and Invitations to our open meetings. Subcommittee work could have been better. Perhaps we should narrow focus of CCAC; there was too much to cover. At times, like with Rezoning meetings and results, we were blind-sided by final conclusions and recommendations.  No excuse for to ever happen.


None, really, assuming Ms. Mallek and Mr. Loach (?) continue to attend our meetings, along with the County personnel as they have to date, and the County continues to support the CCAC fully as it has thus far.


·        Make the public aware that they can attend the CCAC meetings. Make agendas available to everyone in Crozet.

·        Post minutes of CCAC meeting on Internet and in prominent location in Crozet. NOT THAT MANY PEOPLE GO TO THE P.O. (when you consider the total population of Crozet). I still feel strongly that a kiosk between Modern Barber Shop and Mountain Side is a great location.

·        Allow non-CCAC members to have 3 (+/-) minutes to address CCAC with concerns, questions.

·        EACH CCAC member should meet with Crozet residents + business people on a one-to-one basis, and bring back their concerns (in writing) to the CCAC.


Could be invited to discuss issues with the BOS. Could be given more freedom from county staff.


Could have regular reports of CCAC at Crozet Community Association meeting.  Posters about the Council, meeting times, sentence or two about purpose and contact information should be created and posted in stores and public buildings in greater Crozet area. We do not have any representation from the Hispanic population of Crozet.


The following replies pertain to questions 4, 5, and 6: 4) I believe the CCAC has been in reaction mode these past 2 years, reacting to development events as they occur. This is not a negative comment, since the CCAC has played a substantial role in refining the MP implementation (i.e., Downtown rezoning). The CCAC should become more proactive and start to address all the items on the Initial Action Item Table. 5) The CCAC has provided position papers in the past and should continue to do so re. the Action items. 6) The CCAC has mainly worked with established community groups. The CCAC should build relationships with all community stakeholder groups.


  1. Additional comments about the CCAC’s purposes and responsibilities?:


Stay abreast on infrastructure projects and participate in update of the Comprehensive Plan 2009.


·        MANY people in Crozet ARE NOT EVEN AWARE of the CCAC, who the members are, and what we do.

·        MANY CURRENT CCAC members are lacking in the responsibilities of “communication + collaboration among all Crozet community stakeholders.”


The major way CCAC reports on its activities to the community is via the Crozet Gazette.  If that ceased we would be much less effective in communicating the issues, actions, positions, and decisions of the Council.  It is extremely helpful and important that both our district Supervisor and Planning commission member attend the meetings.  It is very good they are emailed our minutes.



General Comments about the CCAC’s Group Operating Principles:


  1. Thinking about the CCAC’s stated operating principles above; do you have any suggestions for improvements that would help the CCAC work more effectively as a group?


I think that at times the specific needs of members of the group have out weighed the objectivity of those members.


I think we do a good job of listening to one another and coming to agreement for the group, as opposed to any individuals.  I would say that we, as a group, would benefit from spending more time on some of these issues outside of the CCAC.   Unfortunately, many members are already involved in other Crozet activities that limit their time on this committee.  After the group had met for a couple of months and was really going, I think we starting doing a good job of thinking strategically, and focusing on the issues that we thought the County governing bodies would benefit from hearing from the group on.



A yearly retreat led by a consultant where we set goals and assign jobs/committees would be helpful.





Maybe have an effective trust-building, leadership, goals work session that would not confine us to a “once-a-month” two-hour session. We may have fallen into the trap, get something done quickly before the next meeting. This would be once a year, or by popular consensus once a quarter.


Meet more often so the CCAC will be more effective. Work more in subgroups with presentations to the whole council.


None.  I think both chairs have done a good job of encouraging input from all members as well as dampening the occasional overly enthusiastic or long-running input of some members.


As previously mentioned, with the fast pace of past development, the CCAC has not had a chance to strategically address most action items. Now that development has slackened, the CCAC should regain its strategic focus.



  1. Additional Comments:


CCAC has not reported back to the board on a regular basis in a formal manner regarding its activities.  However, it has communicated through resolutions.


The county staff and BOS need to listen more to the CCAC instead of telling us what they are going to do.



Suggestions about the Future Direction of the CCAC:


  1. What do you think has been the most important contribution(s) of the CCAC to the Crozet community?



I think the most important contribution has been to provide a place for Crozet citizens to have a say in Master Plan implementation on an ongoing basis and to have the ‘ear’ of county staff and officials in an informal way and on a regular basis.  After such massive zoning changes to much of Crozet, it has been important for Crozet citizens to have a regular place to discuss ongoing issues related to the increased development and the important vitatlization of downtown.   It has assisted greatly that the group is an official advisory board, as we know that our recommendations carry some weight for county officials. 


·        Serving and contributing time and energy as a catalyst for the community of Crozet for better growth    management and promoting public understanding.

·        CCAC’s involvement in the library and streetscape projects.


Representing to the BOS the viewpoint of the Crozet community and rallying local people at times to speak to issues, such as the library, streetscaping, and rezoning, at BOS meetings.  The Staff was very helpful keeping us informed and up-to-date to accomplish this.   


The ability to maintain open lines of communication with the County, and to communicate with the County as to the issues important to Crozet.


I feel that it has brought dialogue between the BOS and staff and the community.


Keep the community informed of the actions of the BOS.


Being a monthly place where anyone can come to hear about and comment on issues related to Crozet and for the members to be regularly informed and involved with them and spreading that to rest of community.


County staff, developers, business and residents using the CCAC as a sounding board in accessing development plans and problems.


  1. What do you think has been the biggest challenge faced by the CCAC?


I think the beginning months of trying to figure out what a committee like this would do and how it would do it.  I was a bit unsure of what the commitment from the County, as well.  I think it would have helped to know that county staff would be coming to meetings for the foreseeable future and that they were willing to provide a lot of information.  Once we got down to some concrete implementation projects, and we felt we could provide guidance or opinions about those projects, I think we were much more effective. 


Gaining the confidence of the local community that we can make a difference.


Too much to cover at meetings and do it well.  Lack of good communication with whole Crozet community about our work and the issues before the town.


Finding our way as to how to contribute, and maintaining focus as to our stated mission.


In the “Guidelines” under “membership,” it states that “members shall consist of residents of the Community of Crozet.” This really upsets Crozet residents when they know that some members don’t even live here.


Building community trust to government. “They will do what they want no matter what” has been a challenge.


To be recognized by the BOS and the county staff. To let us think for ourselves.


Choosing and prioritizing which issues and topics to tackle when.  Keeping all its members informed and education with the necessary background and context for the issues at hand.


The rapid pace of past development plans and the immediate need to rezone the Downtown area.


  1. What do you see as the 3 most critical priorities for the CCAC to focus on over the next year?


·        Completion of library/Main St.

·        Zoning changes

·        Development of “downtown Crozet”


Insuring that the downtown zoning issues are implemented, assisting in the library project, getting recycling in Crozet, and use of the old school.  (sorry, four)



1)      Acceptable rezoning plan passed and in effect;  2) to oversee library development and planning; 3) to help do everything possible to guarantee survival of downtown businesses, esp. traffic enhancement during streetscape work.


Not particularly in this order: building/vitalization of downtown, controlling growth, to include insuring appropriate proffers as to new growth, recycling center, library and finding just the right use for the old Crozet School.


  1. More direct contact with the people we represent (one-to-one basis).


1)      Build community trust

2)      Relate us to the progress of the whole county and development plans.

3)      Continue to make Crozet a total “sustainable” community.


To work more closely with the BOS so they may know the true feelings of the Crozet community.


(1) Downtown Zoning, (2) Old School re-use (3) Growth and development in relationship to Master Plan


Monitor downtown rezoning and redevelopment; identify, communicate, and collaborate with all community stakeholder groups; publish annual business and residential community survey.



  1. Additional comments:


Encourage more jobs, businesses, industries to Crozet.


I personally feel the county staff and BOS do not want any input from the CCAC.


Council should consider how it might make better use of the sub-committees.  The County web page on the CCAC ( is way out of date, listing members that left more than a year ago.  In addition, on the “Crozet” web page it is buried near the bottom and ought to be closer to the top and a left side bar link.



Thoughts about your experience serving as a member of the CCAC:


  1. Thinking about your experience as a CCAC member, what do you feel has worked well?



I think it has worked well to have so many county staff and representatives coming to the meetings.  I feel that they have been really engaged in the Committee and I am very appreciative of the time and energy they have spent with the group.


Providing citizens and businesses an opportunity to be heard at the local level.


Good leadership from Mary and Mike for our group; open and honest dialog in the CCAC; excellent County staff presence, cooperation, and information.


The interaction among the members and the CCAC with the County.


Being informed of things coming up in the County.

It has made me more vocal about the “uniqueness” of our community and more proud to be a member of such a community. Hopefully, it will snowball in a positive direction.


Not very much.


The discussions, sharing of ideas and that we have then been able to move to decision or resolution. Continually adding new ways to communicate with residents of Crozet.


Operating Principles 3 and 4. The diverse views of the CCAC members do yield consensual and constructive actions/recommendations.


  1. What changes would you recommend?


I would put some more, new people on the committee.



That BOS takes our input, suggestions, and presence more seriously;  No last minute changes by staff or consultants to issues where we had input;   better involvement in CCAC of Crozet groups, such as civic clubs; homeowners’ associations; clubs;  churches;  stakeholders.


None immediately come to mind.


Invite public to attend (most residents don’t know this.) Allow 3 (+/-) minutes to hear from them of concerns. Meet with the BOS. We have never done this. Do they even know who we are as individuals?


There are so many people in Crozet with some absolutely fabulous talents to help us in our committees. Example, the Committee for Recycling that can be activated. They are a great resource. The 14-member CCAC should not feel that they should do all matters. Yes, we need to chair, monitor, be a member of these committees, but not have the work load on 14. The community needs to see its own “ownership” on committees. It’s there and we on CCAC need to be more in tune to pulling it out. Just got a bulletin, “Who do you know in Crozet who has leadership to serve on Claude’s Crozet pool committee?” The people are there, we just need to ask.


Let the CCAC work—do not try to keep us under the counties thumb. We live here—the rest of you do not.


Think we need to implement some sort of staggered terms and term limits of membership. Concerned that some day all or nearly all of the Council could turn over and there be no continuity.  In addition, without mechanism for turnover, won’t be new perspectives and new constituencies present on the Council.  So some members should be one-year appointment, some with no, 1, and 2 re-appointments possible, some members’ one-year appointment with two-year appointment, with no or 1-year re-appointments.  So the longest any one member could serve is four years.  Then can be appointed again after at least a one-year hiatus.


I believe the CCAC would be more effective if it prioritized the Action Items and organized into three subcommittees. Each subcommittee would then present their Action Item problems/solutions to the CCAC for discussion and action, and then work on the next Action Item. The CCAC currently consists of fourteen members. I would appoint a tie breaker fifteenth member. As a condition of membership, all members should contribute a appropriate time and energy.


  1. Additional comments:


Thanks for doing this survey. 


Many thanks to County personnel for the long hours spent with us; especially, after putting in a long day at the office.   


Post agenda so all Crozet residents can see it. Each CCAC member should attend a certain number of P.C. and BOS meetings a year. I think there are some who have never done this.


The CCAC is great on paper and that is as far as it goes. No one asks for our opinions, no one asks for any feedback before any county action, and it seems the county wants no input from the CCAC.


The support of county staff, both in logistics and in information and packet preparations, and the myriad of other things they do has contributed greatly to the success and the knowledge of the Council.  Without it the Council would be significantly less productive and useful.



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