Attachment A

 

Website Annual Report – 2005

 

This report provides a brief summary and comparison of the 2004 and 2005 Albemarle County website usage statistics provided by WebTrends, a comprehensive tracking software package. The report was prepared by the Community Relations Division of the County Executive’s Office.  Please contact Lee Catlin with any questions or for more information.

 

General Statistics

General statistics provide the best picture of website usage.  Albemarle County’s website usage continues to climb in all major categories.

 

 

2004

2005

Percent Change

Average Page Views Per Day*

12,656

16,171

+27.78%

Average Page Visits Per Day**

1,783

2,449

+37.35%

Total Number of Files Downloaded

668,811

1,070,802

+37.54%

 

*  Page views are hits, or single actions on the Web server, to files designated as pages.

**  Visits are the number of times a user comes to your site.

 

Top Pages

In this section, we compare the most visited pages on the County Website during 2004 and 2005.  

The following departments saw the most significant increase in number of visits:

 

 

Visits
2004

Visits
2005

Percent Change

Parks and Recreation

12,658

35,478

(+180.28%)

Finance – Real Estate Taxes

17,721

36,160

(+104.05%)

Human Resources Job Details

15,875

25,059

(+57.85%)

 

 

2004

2005

Page

Visits

Page

Visits

Human Resources Job Openings

92,815

Human Resources Job Openings

101,381

Fire & Rescue Home

20,334

Finance-Real Estate Taxes

36,160

Human Resources Home

19,983

Parks & Recreation Home

35,478

Finance-Real Estate Taxes

17,721

Fire & Rescue Home

31,413

Human Resources Job Details

15,875

Human Resources Job Details

25,059

Finance Home

15,316

Community Development (Planning) – Real Estate Tax Maps

20,640

Finance-Personal Property Taxes

13,067

Human Resources Home

18,713

Parks & Recreation Home

12,658

Human Resources – How to Fill Out Job Application

16,584

Police Home

11,769

Police Home

15,543

Citizens Information

11,765

Finance Home

14,326

Community Development (Planning)- County Maps

11,118

Finance-Personal Property Taxes

13,063

All Departments

11,051

Human Resources- Pay scales

12,228

Human Resources- Pay scales

10,513

Citizens Information

11,827

Procurement of Services

9,170

All Departments

11,822

 

 

Most Downloaded Files

This section gives the top 20 downloaded files from the Albemarle County Website and the number of times they were downloaded.  The importance of downloads is that they reflect the level of productivity that is occurring on the website – the downloads reflect visits or phone calls that did not have to be made to a county facility, and copying and mailing time and expense that staff did not have to incur as a result of citizens using these download opportunities. 

 

2004

2005

File

Downloads

File

Downloads

Albemarle County Code Ch18 Zoning 4 General Regulations

20,805

Albemarle County Code Ch18 Zoning 4 General Regulations

28,500

 

 

VA Landlord Tenant Act

12,194

Albemarle County Code Ch14 Subdivision of Land

26,467

Albemarle County Code A1 General Index

12,594

Albemarle County Code A1 General Index

15,278

Police – Proposed Police Sector Mapping – Evening Shift

11,179

Albemarle County Code Ch17 Water Protection

10,062

Community Development – County Base Map

9,771

Albemarle County Historic Preservation Plan

9,162

Albemarle County Code Ch14 Subdivision of Land

6,549

Albemarle County Code Ch18 Zoning 05 Supplement Regulations

7,551

Human Resources – Local Government Policy Manual

5,933

Human Resources – Maternity Leave Packet

7,334

Community Development – Albemarle Wireless Policy

5,134

Land Use Plan

14,093

Parks & Recreation – Trail Map

5,066

Albemarle County Code Ch18 Zoning 32 Site Plan

6,775

Human Resources – State Employment Application

4,798

VA Landlord Tenant Act

6,701

Police – Proposed Police Sector Mapping – Midnight Shift

3,906

Parks & Recreation – Trail Map

6,542

Parks & Recreation – Parks Amenities Matrix

3,862

Design Standards Manual Chapter 5 – Water Resources

6,221

Albemarle County Historic Preservation Plan

3,541

Crozet Master Plan – Place Type Map

6,212

Approved Plant List 4/21/03

3,237

Crozet Master Plan – Narrative – Sections I thru III

6,201

Regional Jail Employment Application

3,106

Base Map

6,199

Albemarle County Code – Ch 15 – Taxation

2,927

2005-2006 Teacher Pay Scale

6,183

Comprehensive Plan – Land Use Plan

2,745

Design Standards Manual Chapter 2 – Water & Sewer

5,637

Natural Resources and Cultural Assets – Mountain Protection Plan

2,715

Substitute Teacher Employment Application

5,497

Albemarle County Support Guide

2,709

Parks & Rec. Parks Amenities Matrix

5,350

 

New Features

The internet is a rapidly changing network.  To keep up with these changes we are constantly making changes and improvements to our site.  Each department makes improvements to their portion of the site based on their needs and their user’s needs. 

 

Examples of enhancements from 2005 include:

 

Department

Enhancement

Board of Supervisors

  • New Boards and Commission page that lists all of the County’s Boards and Commissions.

Community Development

  • Places29 webpage
  • 2005 Design Standards Manual Update
  • Archived Proffers
  • Public Hearing Database integrated with data from CityView

Finance Department

  • Online credit card payments and electronic funds transfer to pay property taxes.

Human Resources

  • Online Open Benefits Enrollment for County employees
  • Employee Discounts page

 

 

A-Mail

A-mail is a service of Albemarle County's Community Relations Office to notify the public about the services, programs, and events important to residents, visitors, businesses and the greater community.  Users of this service will receive media releases, announcements and periodic updates on major events related to the topics they are most interested in.  Subscribers can choose from several interest groups and only receive A-mails for topics that they are interested in.

 

 

2004

2005

Percent Change

Average messages sent per month

7

6

--

Average number of subscribers per message

406

606

+49.26%

Total number of subscribers for all lists

752

1136

+51.06%

 

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