Release

Albemarle Moves Up to Sixth in the Nation for Delivering Digital Services

County Named in Top Ten for Seven Years Running

8/17/2009

For the seventh year in a row, Albemarle County has been named among the top ten most technologically advanced, cutting edge county governments of its size in the U. S. by the Center for Digital Government and the National Association of Counties (NACo) in their 2009 Digital Counties Survey.  


Albemarle County ranks sixth in the nation, up from ninth place last year, in utilizing information technology (IT) to deliver high quality service to its customers and citizens based on a population category of 150,000 or less.  Albemarle is among only six Virginia jurisdictions ranked in the top ten for the four population categories.  

“We are delighted to be included in the elite communities across the country that are receiving national recognition for providing quality information technology services to their citizens,” said County Executive Bob Tucker in response to the county’s ranking.  “We continue to see significant increases in the number of citizens using our website to conduct business at their convenience, which greatly improves the efficiency and accessibility of county government.”  

The Center for Digital Government (Center) has found in its annual Digital Counties Survey that America’s counties are embracing new technologies to involve citizens, are moving toward transparent government and are increasing green and sustainable measures while continuing to improve online services.  The 2009 Digital Counties Survey is an annual study by the Center and the National Association of Counties (NACo) which identifies best practices and recognizes those counties with exemplary digital service to their citizens.

Center Executive Director, Cathilea Robinett, said, “Despite challenging economic circumstances, America's counties are continuing to use new tools such as social media to engage and encourage citizen participation and feedback. Additionally, counties are moving forward in very responsible ways by green and sustainability efforts, energy efficiency monitoring, e-waste recycling and government transparency.  We heartily congratulate all the winners!”

Counties were asked to respond to questions that included more than 100 measurements and data points about online service delivery, infrastructure, IT architecture and governance models.

The Center for Digital Government is a national research and advisory institute on information technology policies and best practices in state and local government.  The Center is a division of eRepublic, Inc., a national publishing, event and research company focused on information technology in the public sector.


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