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Update on EMS Call Statistics

After the shift in responsibility for weekday daytime EMS calls in the urban areas of Albemarle surrounding Charlottesville on February 4, 2013, Fire Rescue staff have watched closely the performance of our EMS system.  Staff have projected an improvement in response times as a result in system changes, but will need several months of data before any conclusions may be drawn. 

Fire Rescue staff have provided the following summary of the first four weeks of operation (2/4/2013 thru 3/4/2013) in comparison to the system’s performance in January 2013, prior to the realignment of resources. 

The following bullets are specific to weekday (Monday – Friday) daytime (6am – 6pm) performance.  Times expressed in minutes and seconds.

  • The average ambulance response time for all of our development areas shows improvement by about 30 seconds.  Down from 7:21 in January to 6:52 in February 
  • Although there had been some concern about rural area ambulance response times, the average in our rural areas largely stayed the same.  January’s average was 12:06 while February was 12:11, only a 6 second difference.
  • In the Rio Road and Seminole Trail area, where we placed an ambulance (Medic 8) in service, average response times show improvement by 2:00 minutes.
  • Also of note, the areas around Barracks & Georgetown Roads as well as Ivy Road & Farmington Drive are showing longer response times at present.  This is anticipated, as the ambulance currently assigned to cover these areas is stationed at the County Office Building (COB) 5th Street.  Once the new Ivy Station opens in the next couple of months the ambulance will move to its proper location and response times will improve. 
    • Performance in the Ivy Road/Farmington/Old Ivy Road area: increased response time of about 30 seconds.  January average of 10:30, February average 10:59.
    • Performance in the Barracks Road & Georgetown Road area: increase response time of 1:25.  January average of 7:39, February average 9:04.
  • Meanwhile, because the Ivy ambulance is currently stationed at COB 5th Street, response times in that neighborhood show significant improvement.  January averaged 11:14 while February averaged 4:50.  It should be noted that there were very few calls in this area for both months.

Again, Fire Rescue staff urges caution in drawing conclusions from this data.  A larger data set over a number of months is required before trends in response times may be identified.  The first four weeks of operation do, however, point towards improvements as expected. 

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