Applications must be submitted through the Virginia State Application System to be considered (Position #L0123)


State Position #L0123

Department of Social Services

Full-Time, 12 months
Non-Exempt, Pay Grade 15, VRS-Eligible, Benefits-Eligible


The Child Protective Services Worker position provides protection for abused, neglected, abandoned, and at risk children and their families. Performs specialized, complex professional investigations and assessments for families in Child Protective Services in accordance with Va. Law and Policy and established investigative, casework, and counseling principles. Supports and assists these clients with safety, personal, family, social, health, and economic needs. Empowers the client/family to attain their highest level of self sufficiency.


The Department of Social Services (ACDSS) is an award-winning human service organization with the motto “listening to the need … working together for solutions”. With a strong focus on metrics, teamwork and creating leaders at all levels, ACDSS is a model high performing organization.

ACDSS provides services that promote self-sufficiency and support individuals and family well-being. Services focus on protective and support services, education, prevention and early intervention programs, employment and child care services, and benefit programs. ACDSS works closely with partner agencies in the community, the School Division, and other departments within the Local Government Division.

The Albemarle County Department of Social Services deviates from the Virginia Department of Social Services Human Resources Polices for purposes of classification and compensation, and also follows most general County Human Resources policies.


Essential functions include, but are not limited to, the following:

  • Ascertains validity of reports of child abuse and neglect applying Va. Law and policy;
  • Assesses the situation with regard to the presence of imminent threat to the child's life, health and/or safety to determine urgency of response;
  • Analyzes complex human behavior and pathology in initial contact with families;
  • Selects the optimal method to de-escalate the violent or volatile situation;
  • Sets clear boundaries for clients who are intimidating, defiant, and possibly dangerous;
  • Observes and documents the effect of family behavior and environmental factors on the child;
  • Balances the use of CPS statutory authority with the need to determine the least invasive intervention to protect the child and enhance family functioning;
  • Demonstrates attentiveness, reassurance, empathy, and congruence in thinking, feeling, and acting to create a stable, rational atmosphere conducive to cooperation;
  • Communicates the CPS complaint and the agency's role in child protection clearly and honestly to the alleged abuser and the family;
  • Interviews family members in order to study and document information regarding strengths, mental and physical development, abuse history, parenting skills, perceptions of reported incident, violence, and family and community support;
  • Assesses the role of drug or alcohol abuse in individual and family dysfunction, and intervenes for the protection of children and the rehabilitation of chemically dependent individuals and their codependent family systems;
  • Evaluates the reliability and accuracy of information gathered from family members and determines level of risk after the initial period of crisis intervention;
  • Continues to revise safety assessment of the child throughout the investigative/assessment period;
  • Gathers, assess, and/or disseminates sensitive, collateral information about the family from a variety of sources according to Va. Confidentiality law and policy and respecting family privacy;
  • Analyzes and interprets pertinent professional reports and other data;
  • Refers clients for services to other human service agencies such as substance abuse services, mental and physical health providers, employment services, vocational rehabilitation services, etc.;
  • Mediates among involved legal, medical, law enforcement, educational and mental health professionals;
  • Makes determination regarding conditions of abuse, neglect, and/or safety of the child at 45-60 days;
  • Determines future risk to the child and makes decisions as to the course of action to ensure the child's future safety, which may include recommendations for removal and the actual removal of the child from the parent(s) when necessary according to Va. Law and policy;
  • Provides coverage after hours and on weekends, on an on-call basis, for emergencies involving abuse or neglect of children and adolescents, and for situations requiring immediate attention regarding children in the legal custody of the Department of Social Services;
  • Performs other related tasks as assigned.


Education and Experience

Minimum of a Bachelor's degree in a Human Services field; or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area. Experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Work license are preferred. Masters degree is preferred. SPECIAL REQUIREMENT: Possession of a valid appropriate drivers' license issued by the Commonwealth of Virginia.

Knowledge, Skills and Abilities

Ability to understand and interpret laws, regulations and policies. Knowledge of child and adolescent growth and development, family structure and dynamics, the impact of handicapping physical and mental conditions on families, and crisis intervention. Ability to develop rapport with clients from diverse backgrounds and ages through complex interviewing techniques, using a variety of skills. Ability to handle a high level of responsibility in making decisions about children and their families' lives. Thorough knowledge of goals, pertinent terminology and issues of other professions, including medical, mental health, legal, educational and law enforcement. Knowledge of social, economic, and health problems and needs. Knowledge of individual and group behavior. Ability to assess the individual's and families' capability to utilize services. Accepts the rights, responsibilities, and differences of others. Ability to work effectively using a variety of modalities in helping families solve their problems. Ability to plan and organize work; ability to communicate and establish effective working relationships with clients, co-workers, other professional and technical staff, social agencies, and the general public; ability to prepare reports and maintain records.


Delivers work to the public typically in clients' home, often in remote rural areas. Frequent contacts with clients and coordination with other public and private agencies (I.e. school, courts, clinics, etc.) are required. Involves frequent driving, walking, and standing. Must be able to assist physically dependent individuals.


The hiring salary range for this position is $44,578 – $53,494 per year depending on qualifications, experience, and internal equity. The position also provides excellent benefits including 12 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, VRS retirement, and continuing education/training opportunities. This is a full time, FLSA Non-exempt position. Internal candidates will receive pay adjustments in accordance with Local Government Personnel Policy, §P-60.

DEADLINE FOR APPLICATIONS: Friday, January 5, 2018, 11:59 p.m. EST

PROCESS: Applications must be submitted through the Virginia State Application System to be considered (Position #L0123)

Learn more about the County as a great place to live at /upload/images/forms_center/departments/Albemarle/forms/2016_New_Residents%20Guide.pdf

For additional information visit: Albemarle County Human Resources at /hr


EQUAL EMPLOYMENT OPPORTUNITY: Hiring for Albemarle County shall be accomplished without regard to race, color, religion, national origin, gender, pregnancy, childbirth or related medical conditions, age, marital status or disability unless otherwise permitted by County policy or applicable law. Applicants hired by the County must be citizens of the United States or legally authorized to work in the United States. Reasonable accommodations will be provided for persons with disabilities if requested.

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Human Resources
401 McIntire Road
Charlottesville, VA 22902
FAX: 434-296-5828
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