Department of Fire Rescue  |  Organizational Direction


 Our Vision

  • We envision a community where well being is promoted and the quality of life for our citizens is continuously enriched.

Our Mission

  • We will provide the highest quality of services to protect and enhance the lives, property, and environment of our community.

Our Values

  • Our value creation system of volunteers and career employees contributes to the safety and security of our community and exponentially expands our ability to limit risk in the community.

Our Customers

  • Our primary external customers are those who receive services delivered by the Albemarle County Fire Rescue System

  • Our internal customers are all system personnel - career and volunteer

 Our Role 

  • The System will play several roles in furtherance of our vision and mission:

    • We will be stewards of the public's trust in our services.

    • We will foster partnerships throughout the system between volunteers and career employees and with our stakeholders to meet their needs at the highest level of proficiency and quality.

    • We will strategically invest in innovation.


Contact the Department
Fire Rescue
460 Stagecoach Road
Charlottesville, VA 22902
FAX: 434-972-4123
Email the Department