Emergency Communications Center

ECC seal




"A CALEA Nationally Accredited with Excellence Communications Center "

"APCO Project 33 Certified Training Program"


Accreditation seal 

ECC signThe ECC building




Public Safety Communications Supervisor B. Todd Richardson recently graduated from the West Point Leadership Program in a ceremony held at the Albemarle County Police Department. The Leadership Course is a 16 week program adapted from the Military Leadership Course that all cadets at the United States Military Academy complete in their third year of study. The training is a rigorous academic study of leadership that teaches the student how to think more systematically about leadership situations. 

Coordination of the class was a combined effort of the Albemarle County Police Department, and the Methodist University Center for Excellence in Justice Administration. Todd is the third ECC employee to complete this leadership class. 

This training is in line with our agency’s Succession Management efforts and One Organization Committed to Excellence.


    Mission Statement

The mission of the Emergency Communications Center is to provide quality service to our customers in an expedient and professional manner while respecting the diversity of our community and recognizing that our employees are our most valuable resource.

Our Vision
"The Charlottesville-UVA-Albemarle County Emergency Communications Center will be a recognized leader in  Public Safety Communications."

Our Values are integrity, innovation, stewardship, and learning.



Contact the Department
Emergency Communications Center
2306 Ivy Road
Charlottesville, VA 22903
FAX: 434-971-1767
Email the Department