Social Services  |  Child Protective Services
Picture of a girl.  Picture of a mother putting a child in a car seat.  ACDSS Logo  Picture of a boy. Picture of a child holding the hand of an adult. 

Child Protective Services (CPS) identifies, assesses, and provides services to children who have been abused or neglected and to their families. It is designed to preserve families whenever possible, yet protect children and prevent further maltreatment.

The CPS program is non-punitive in its approach and attempts to enable families to provide adequate care for their children. CPS utilizes a Differential Response System, allowing response much of the time using a Family Assessment process. This process is service oriented and strength based. CPS in Albemarle County also utilizes a research-based protocol, Structured Decision Making (SDM), to guide critical decisions during the life of a case, ensuring a greater level of consistency to reduce reoccurrence of child maltreatment. ACDSS is piloting this program which may be used state-wide in the future. The CPS unit also provides foster care prevention services to families referred by the community and by Court Order. In addition, the CPS unit attempts outreach to prevent child abuse or neglect by addressing risk issues before they result in maltreatment of children.

For more information regarding Child Protective Services, please visit Virginia Department of Social Services.

To Report Abuse and/or Neglect:
Anyone may report suspected child maltreatment 24 hours per day, seven days a week to Albemarle County Department of Social Services by calling (434) 972-4010 or e-mailing In addition, a report may be made by calling the statewide Child Abuse and Neglect Hotline of (800) 552-7096 from outside the state or (804) 786-8536 from inside Virginia.