County Executive  |  Community Survey

 Albemarle County is pleased to release the results of its 2020 Community Survey, which indicates that residents continue to rate quality of life in the county highly. 90% of survey respondents rated the quality of life in Albemarle County as excellent or good. Survey highlights include:

About four in five residents gave excellent or good ratings to the overall quality of County services. Four out of five residents feel satisfied with the services provided for their tax dollars.

79% of residents reported feeling welcome in Albemarle. 

Respondents highlighted traffic congestion as their top area of concern; 3 out of 4 Albemarle residents are either concerned or very concerned about traffic.

Improvements to roads, bike/pedestrian paths, and public transit was the most highly rated area for tax allocation, with 79% of respondents considering this area either “Important” or “Very important” for allocation of tax dollars.

 A combined 73% considered it either “Important” or “Very important” for the County to support development in Albemarle and approximately two-thirds of residents were concerned at the pace of recent growth in Albemarle.

  73% consider it either “Important” or “Very important” for affordable housing to exist across the county.

Respondents reported encountering a barrier when accessing recycling/waste services (39%), sidewalks (28%), hospitals (23%), and bike lanes (23%).

Since 2002, Albemarle County has contracted with survey consultants biannually to conduct reliable and valid County-wide citizen surveys. Staff, elected officials and other stakeholders use the survey results for community planning and resource allocation, program improvement and policy making. For example, the 2015 results indicated that citizens felt that mobility was an area for improvement. In response to this identified need to improve mobility, the FY17 adopted budget provided funding for a bus route to 5th Street Station and increased funding for transportation revenue sharing. More recently, the FY18 adopted budget provided funding for the Neighborhood Improvement Funding Initiative (NIFI) quality of life improvement projects, many of which serve to enhance mobility. And at a joint meeting on September 19, the Board of Supervisors and City Council voted unanimously to join the Jefferson Area Regional Transit Partnership (RTP), a critical demonstration of partnership to advance regional efforts in transportation.

The Center for Survey Research at the University of Virginia conducted the Albemarle County Community Survey during the winter of 2020 to determine opinions about quality of life in Albemarle; assess satisfaction with County services and preferences for tax allocation; identify barriers and level of access to resources and assets within the county; understand residents’ sense of belonging and preferences for inclusion; and measure opinions on growth and development


Albemarle County Community Survey
a summary of all results and findings

Trends over Time
shows Albemarle County response trends between 2011, 2013, 2015, and 2017

Albemarle Full Report
This file includes all comments received through the community survey in their original form – these have not been filtered in any way


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