County Executive  |  COVID19

As part of our effort to share important information with our residents, we have created a one-page flyer with information about County services, community resources, and prevention tips.

We need your help to share this information, particularly with members of our community that do not have access to the internet.

Below, you can click on the links to download the file. If you need assistance, or have a suggestion for where we should post this flyer, please email

Community Flyer: EnglishEspañol

Being well informed is important to the health of our community. We encourage you to receive accurate and current information from these trusted sources:

Centers for Disease Control (CDC)

  • Visit the CDC website for national COVID-19 information and resources, including "how to protect yourself" and "what to do if you are sick" 

Virginia Department of Health (VDH)

  • Visit the VDH website for statewide COVID-19 information and resources

Thomas Jefferson Health District

The Governor of Virginia

Our country, our state, and our community find ourselves in unprecedented times. Albemarle County along with many localities around the country are under a state of emergency to help manage its response to the COVID-19 pandemic.


Our County’s Incident Management Team consistently coordinates with the Regional Emergency Operations Center, State and Federal Emergency Management Agencies, and the Thomas Jefferson Health District to execute our plan.


The following is a list of modifications we have made to County services, in our effort to maintain essential services, reduce transmission of COVID-19, and protect vulnerable populations.



Public Safety 


Our first responders will continue to work on a 24/7 basis, as they typically do. It is essential, especially in a pandemic, that 911 calls continue to be answered and resources dispatched to respond. If you have a need for 911 during this time, we are asking some screening questions designed to ensure our first responders have the appropriate personal protective equipment (PPE). Please be patient and respond accurately to their questions, which are designed to limit exposure to our responders and their families. First responders may ask you to meet them outside if practical.


Parks & Trails 

Our open spaces and trails are an important service for our community and, at this time, the CDC has not advised their closing. The National Recreation & Parks Association has developed guidance for social distancing in parks, which we are recommending.

  • All park beaches are closed. Lakes remain open for fishing.
  • Gathering areas, including picnic tables, grills, pavilions and shelters are all open.
  • Summer swim, summer camp, classes and recreation programs are cancelled
  • High school stadiums and tracks, playground equipment, pavilions, tennis courts, and basketball courts are all now open. Restroom facilities will open Tuesday, June 9th.
  • Field reservations are not available, but fields are open for pick up play.
  • Sugar Hollow Reservoir is open.
  • Dog parks are limited to no more than 10 (human) patrons.
  • Signage about social distancing and best practices when using parks is posted.

We believe these measures enable us to continue to allow use of our parks. We will continue to track guidance from public health professionals and adjust our services accordingly.


Business Resources 

View our Business Resource Page here


Local Government Operations   

Many of the services and programs that counties provide have mandated deadlines associated with them, dictated by state and county code. While these mandates remain in place, we must adapt the way we work in order to continue to meet those deadlines for building and land development, child welfare, taxation, environmental protection, and a host of other areas.

  • Public meetings will remain virtual.
  • Staff that interface with the public, like essential office workers, first responders, and inspectors, will be wearing cloth masks to adhere to CDC safety guidelines.
  • Upon entering County buildings, visitors and staff will be asked to conduct a self-screening for COVID-19 symptoms and will be asked to sanitize their hands.     
  • The Board of Supervisors passed an emergency ordinance to ensure the continuity of government. View the presentation here.
  • All staff that are able to work from home will continue to do so.
  • We have asked employees that meet the CDC criteria for higher risk to telework or stay home on administrative leave.
  • We have implemented measures to restrict visitors to the building and to minimize direct customer interaction

County Building Closures and Modified Hours

As of 5 pm on Friday, March 27, both County Office Buildings will close to the general public until at least Monday, July 6th, with limited exceptions, to reduce the transmission of COVID-19 (this date will be revisited the last week of June). All essential services will continue to be performed. Any person entering and inhabiting a County building is required to wear a face mask to prevent transmission.


All tax payments must be made through one of our contactless payment options.


You can contact the County at 434-243-7929 during normal business hours to ask questions and be directed to corresponding departments to answer those questions.


Limited exceptions include:

  • Community Development will be open Mondays, Wednesdays, and Fridays for between 8:30 am and 4 pm and inspections will continue during normal operating hours but customers are encouraged to submit online
  • The Police Department will continue to receive limited customers through managed access of the 5th Street Office Building
  • Social Services & Housing will have a dropbox to receive paperwork in the lobby
  • Voter Registration will continue to offer curbside in-person absentee voting for the upcoming June 23 primaries. Voters are encouraged to vote by-mail absentee – request a ballot online through June 16.

Meeting rooms in County Office Buildings and training rooms/birthday parties at Fire Rescue Station remain unavailable. Food pantry and distribution activities at community centers are operational.

Public meetings are being held virtually, or postponed. Please check the County Calendar ( for the latest public meeting schedule.



View the County map with public WiFi locations


Comcast is offering free WiFi access at their xfinitywifi hotspots. People can find their nearest hotspot by visiting  and entering their zip code. When connecting, make sure to select the “xfinitywifi” network name from the list of available hotspots to get the free access.

Ting is offering free WiFi access at the IX Art Park between 7 am and 8 pm.

: WiFi access points have been added at Northside to provide better coverage in the back parking lot. The other branches include WiFi access as well. Access library resources while the libraries are closed with a temporary E-Library Card

ACPS Parking Areas: All school division Internet WiFi access has been extended to school parking lots. The areas closest to a school’s main entrance or classroom windows should have the strongest signal strength. Personal devices can connect to the “ACPS-Public” network and school-issued laptops will be able to connect to the “ACPS” network.

Some private companies also are offering internet access for various locations with reduced pricing options. Use this search tool to find out what may be available to you: 
Search Tool for Low-Cost Internet Service Offers


Volunteer Opportunities

Sign up to receive weekly emails with Volunteer Opportunities from the Emergency Operations Center (EOC) serving Albemarle County, Charlottesville, and the University of Virginia.


There are two No-Contact Donation Centers accepting supplies like medical gowns, hand sanitizer and soap, face shields, cleaning supplies, empty squeeze bottles, and respirators by appointment only . To schedule an appointment to drop off your donation, call the donation hotline at 434 - 971- 1263.

Are you a renter, homeowner, landowner, or homeless? Click here for assistance.





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County Executive
401 McIntire Road
Charlottesville, VA 22902
FAX: 434-296-5800
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