Welcome to Albemarle County’s Code Enforcement Complaint Form. This website was created to give another option for those seeking to file a complaint with the County. You may also call the County’s Code Enforcement Complaint Hotline at 434-296-5834 at anytime, or you may stop by the Department of Community Development to make a complaint in person during our normal business hours of 8 a.m. to 5 p.m., Monday through Friday (excluding some holidays).
Important information:
Both the Hotline and Online Complaint Form are monitored by staff during business hours. Your complaint will be processed or referred to the necessary department in the order it was received; however, complaints involving public safety or environmental hazards will be expedited.
For any incident that is happening right now or that has just occurred (e.g., littering or illegal dumping), please DO NOT use this form. Instead, immediately dial 911 from a telephone to make a report. If your complaint is referred to another department, then you will be notified of any necessary contact information.
Before you place your complaint:
At a minimum, the County needs two pieces of information to fully investigate your
complaint:
- The location of the violation (either by street address or by tax map number)
- A brief description of your complaint
If you choose to provide your name, address, and telephone number, then a Code Enforcement Officer will contact you early in the investigation. It is important to understand that your name, address, and telephone number will not be disclosed to anyone, so long as you show that you are exercising your right to provide it in confidence. You may do so by checking the box on the next page following the sentence, "Click here if you are furnishing your name, address and telephone number in confidence."
Providing this information will allow us to gather as much information as possible regarding your complaint.
If you do not check the box in the "Complainant Information" section, then your name, address and telephone number will be deemed to have not been provided in confidence and must be disclosed upon request under the Freedom of Information Act.
Remember, you are not required to provide your contact information to make a complaint. But, without it, we will have no way of contacting you and you will receive no contact from us regarding your complaint.
Our Process:
After processing your complaint, you will be notified of the following information:
- Tracking number assigned to the case
- Name and phone number of the Code Enforcement Officer investigating it.
The Code Enforcement Officer will conduct a comprehensive investigation not limited to research and an onsite visit within 10 business days.
Our Goal:
The mission of the Code Enforcement Team is to enforce the Albemarle County Code professionally and consistently in order to enhance the quality of life and preserve the County’s natural resources. Therefore, the County seeks voluntary compliance
for Code violations; however, we may proceed with warrant in debt action in Albemarle County General District Court seeking civil penalties, if necessary.
If you have any questions or just want to learn more about Code Enforcement, then
please read the informational brochures below or call 434-296-5832.
What does Zoning and Code Enforcement mean to me, the residential property owner?
What happens if my property is in violation of the County Ordinance?
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Questions about this form should be directed to the Code Enforcement Complaint Line 434-296-5834 or via email to
Zoning Enforcement
Community Development Department
County of Albemarle
401 McIntire Road
Charlottesville, VA 22902
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